Legal

Privacy Policy

Clear information about how this website handles privacy, cookies, and browser choices.

Last updated: July 7, 2026

This Privacy Policy explains how THOLCH BREW cc collects, uses and protects personal information when you visit this website or contact us through it.

1. Responsible company

THOLCH BREW cc
14 Faraday Street
P.O.Box 6257
Windhoek, Namibia
Email: info@tholch-brew.com
Website: www.tholch-brew.com

2. Personal data we collect

We may collect the following personal data when you use our website:

  • name
  • email address
  • phone number
  • company or business name
  • message content submitted through contact forms
  • technical data such as IP address, browser type, device information, date and time of access
  • cookie preferences
  • website usage data, if analytics cookies are accepted

We only collect personal data that is necessary for the purpose for which it is provided.

3. Why we process personal data

We process personal data for the following purposes:

  • to respond to enquiries
  • to process business, event, keg, tap setup or product-related requests
  • to operate and secure the website
  • to prevent misuse, spam or technical attacks
  • to improve the website and user experience
  • to comply with legal obligations where applicable
  • to manage customer and business communication

4. Legal basis for processing

Where applicable, we process personal data based on one or more of the following legal grounds:

  • your consent
  • the need to respond to your request
  • the need to prepare or perform a business relationship or contract
  • our legitimate interest in operating, securing and improving our website
  • legal obligations that may apply to us

5. Contact forms

When you submit a contact form, we process the information you provide in order to respond to your request. This may include your name, contact details, company name and message.

Please do not submit sensitive personal information through our contact forms unless it is strictly necessary.

6. Website hosting and technical data

When you visit our website, technical data may be processed automatically by our hosting provider and website systems. This may include your IP address, browser type, device information, date and time of access and pages visited.

This data is processed to keep the website secure, stable and functional.

7. Cookies

We use cookies and similar technologies. Necessary cookies are used to operate the website and do not require active consent. Optional cookies, such as analytics, marketing or third-party media cookies, are only used if you accept them.

More details are available in our Cookie Policy.

8. Analytics and marketing tools

We currently do not use analytics or marketing cookies. If analytics or marketing tools are used on this website in the future, they will only be activated after consent where legally required.

9. Third-party content

Our website may include content or services from third parties, such as maps, videos, social media posts or external booking/contact tools.

When such content is activated, the third-party provider may receive technical data and may set its own cookies. Where legally required, such content is only loaded after your consent.

10. Data sharing

We do not sell personal data.

We may share personal data only where necessary with:

  • website hosting providers
  • email and IT service providers
  • website maintenance providers
  • legal, tax or business advisers where required
  • authorities where legally required

These parties may only process personal data for the relevant purpose and where appropriate safeguards are in place.

11. International data transfers

Some service providers may process data outside Namibia or outside the country from which you access the website. Where this happens, we aim to use service providers that apply appropriate data protection and security safeguards.

12. Data retention

We only keep personal data for as long as necessary for the purpose for which it was collected.

Typical retention periods:

  • contact form enquiries: for as long as needed to respond and manage the business relationship
  • technical server logs: for a limited period required for security and troubleshooting
  • cookie preferences: up to 6 months or as configured in the cookie tool
  • business communication: as required for operational, legal or accounting purposes

13. Your rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction, withdrawal of consent, objection to certain processing, and information about how your data is processed.

To exercise your rights, contact us at: info@tholch-brew.com

14. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

However, no website or internet transmission is completely secure.

15. Children

This website is not directed at children. We do not knowingly collect personal data from children through this website.

16. Alcohol-related content

THOLCH BREW cc produces and markets alcoholic beverages. This website is intended for persons who are legally allowed to view alcohol-related content and purchase alcoholic beverages in their country or region.

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

18. Contact

For privacy-related questions, please contact:

THOLCH BREW cc
14 Faraday Street
P.O.Box 6257
Windhoek, Namibia
Email: info@tholch-brew.com
Website: www.tholch-brew.com